No Ctrl follows a no return, no refund policy for delivered food and beverages due to hygiene and safety reasons.
If your order arrives damaged, leaking, tampered, incorrect, missing, or expired, contact us within 48 hours at info@noctrl.in or +91 8484848455 with your order number and photos.

We may offer a refund or replacement after reviewing the claim; an unboxing video is helpful.
Orders can be cancelled before dispatch for a full refund; dispatched orders cannot be cancelled.
Approved refunds are issued to the original payment method within 2 business days and usually reflect within 5–7 business days.